Really nice review from a Homeowner in Chesapeake.
Jon Montes and his team of workers did an amazing job on our roof. We got a new architectural roof about 18 years ago, and problems began soon after and have continued with falling shingles due to improper workmanship, many repairs and various roofers and contractors, with poor or non-existent warranty service, and the roof was in disrepair most of the time, and leaks eventually developed. We decided to get the entire roof replaced and did extensive research this time around to hopefully put an end to the "please don't make me re-live that" problems. We met with numerous contractors and compared proposals on many factors including adequate ventilation recommendation, quality of products and installation methods to be used, workmanship/labor warranty of the contractor, reputation and credentials including Angie's List, BBB, licensing by Virginia DPOR, and liability and worker's comp insurance coverage verification, price, etc. We are grateful that Jon continued to respond to our many questions and concerns and did not treat them as unimportant or overly cautious as did some. One contractor we interviewed would not agree to our request to follow manufacturer's instructions to use roofing cement on the mansard shingles, saying it was not needed, even though we said we would pay what was necessary to do it in accordance with mfr. instructions! Due to Jon's positive attitude, helpful advice, lengthy workmanship warranty, patience in answering every question and concern, reputation and credentials, and very competitive price, we were finally able to have confidence in selecting J Montes to do the work. During and after the job, we knew we had made a good decision. The crew worked together like clockwork, in a professional manner, and did a wonderful clean-up job and the roof looks awesome. The foreman in charge was on-site the entire job and personally handled the re-build of the curved window overhang section after it was discovered during the job that it would be necessary. Jon came by after the job to see the results and make sure we were satisfied with the work. We certainly received more than we hoped for, and highly recommend this company to anyone needing roof work.
Carol and Bob S. Chesapeake Va.